Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 34 reviews)); "The people here are great" ((in 23 reviews)); "Mostly autonomous work environment, work from home three days a week if you meet certain requirements, understanding if days off are needed" ((in 16 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "flexible taking time off" ((in 6 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"Poor management very unprofessional high turnover rate very stressful work environment ." ((in 15 reviews)); "Speckled with leadership wanting the best for themselves and oblivious to the impact of their decisions and indecisions" ((in 11 reviews)); "Training is long and slow." ((in 9 reviews)); "Manager is clueless" ((in 7 reviews)); "Management don't care about your growth, limited opportunities for internal candidates, low salary." ((in 6 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (245 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

245 reviews

5.0

Dec 2, 2023

good

Product onwer

Recommend

CEO approval

Business Outlook

Pros

do not want to say anything

Cons

i would recommend this company for beginners

WellSense Health Plan Response

2y

Thank you for your review and for recommending WellSense, especially to those starting their careers. We're glad that you see our company as a good place for beginners to grow and develop professionally. We appreciate the time you spent with us and your positive outlook on the company. Your Friends at WellSense

5.0

Nov 30, 2023

Good culture and room for growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people - kind and welcoming Mission-oriented work Often promotes internally

Cons

Can be a bit chaotic It's a big enough organization that some teams have better cultures than others

3.0

Oct 25, 2023

Mixed bag

Manager

Recommend

CEO approval

Business Outlook

Pros

Remote work is a plus. Competitive compensation. PTO accrual is great. Benefits are decent. Great exposure to state government entities.

Cons

Workload and long days counter any remote work benefit. Work/life balance is poor. Some employees and peers aren't online and readily available- lots of inequities regarding workload. Limited growth potentials and high burnout rate. Pressure for plan expansion leads to "doing more with less". High level individuals have a tendency of being unresponsive to regulator queries. Sometimes relationship with hospital system can be convoluted and extremely difficult.

WellSense Health Plan Response

2y

Thank you for sharing your thoughts with us. Your insights as a current manager at WellSense are incredibly valuable. It's gratifying to hear that you find value in our remote work option, competitive compensation, PTO policy and benefits package. These are areas we have worked hard to maintain and are proud to offer to our team members. We acknowledge the challenges associated with workload and burnout. We are committed to fostering an environment where work is evenly distributed and everyone is playing an instrumental role in accomplishing our daily goals. Please feel free to reach out to HR or your supervisor to discuss any of these issues further. We are here to support you. Your Friends at WellSense

Viewing 52 - 54 of 245 Reviews

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Jobs at WellSense Health Plan

Prior Authorization Medical Clinician

Inpatient Utilization Management Clinician

Manager of Member and Provider Service

Clinical Auditor I-Nurse

Operations Manager, Care Management Programs