Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 33 reviews)); "The people here are great" ((in 24 reviews)); "Good pay and get to work from home" ((in 13 reviews)); "Great coworkers and the ability to work remotely." ((in 6 reviews)); "Competitive Salary" ((in 6 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"With poor management, gossip and constant bickering and political struggles between staff and management." ((in 17 reviews)); "poor communication, no leadership" ((in 12 reviews)); "Training is long and slow." ((in 8 reviews)); "Manager is clueless" ((in 7 reviews)); "They don't care about employees who are experiencing hardship or serious personal and family struggles." ((in 4 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

245 reviews

5.0

Jul 8, 2021

Great place to work, development and promotion

Manager

Recommend

CEO approval

Business Outlook

Pros

Salary and benefits, training, opportunities, diverse workforce.

Cons

Urban setting, commute is challenging from anywhere.

1.0

Jul 7, 2021

If care about helping people that need it. Don't work here

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

No weekends or holidays. That's it

Cons

People are placed in positions to aid call volume needs, not in areas where they can succeed and thus make lives better for the marginalized communities that they're supposed to be serving. They pretend to care about the members, they don't. They punish the people that excel with members. There's no growth built around your strengths. Only in what they decide to train you on.

3.0

Jun 23, 2021

bmc

Assistant professor

Recommend

CEO approval

Business Outlook

Pros

patient population unique and safety net hospital

Cons

poor governance, inequity and not transparent.

Viewing 121 - 123 of 245 Reviews

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Jobs at WellSense Health Plan

Operations Manager, Care Management Programs

Prior Authorization Medical Clinician

Inpatient Utilization Management Clinician

Director of Sourcing & Supplier Management

Claims Quality Inspector