Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 34 reviews)); "The people here are great" ((in 20 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "Good pay and get to work from home" ((in 15 reviews)); "Competitive Salary" ((in 7 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"The only problem was with management always." ((in 14 reviews)); "poor communication, no leadership" ((in 11 reviews)); "Training is long and slow." ((in 8 reviews)); "Manager is clueless" ((in 7 reviews)); "The friends have no personal skills no real drive to work with the current staff only there for the money" ((in 5 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

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WellSense Health Plan

Part of Boston Medical Center

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.1

Culture & values

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

245 reviews

3.0

Jun 3, 2021

Okay

Enrollment representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits Flexible Can work remotely

Cons

No room for growth No raises or bonuses

3.0

Apr 16, 2021

No work life balance.. high burnout

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The team is great and some upper management

Cons

No such thing as work-life balance, leadership keeps adding more and more

1.0

Feb 3, 2021

Upper management has no idea about the work needed to be done

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Working remote, the pay was okay

Cons

Introduced a new system around the holidays. Staff was unable to take time off. Training was poor. No one in management new the job so the senior staff had to teach the process along with learning a new system and being a resource for a new system that staff was not comfortable with. Merge with Bmc was a decrease in some benefits. Need management who know the job, hire consultants to be management.

Viewing 127 - 129 of 245 Reviews

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Jobs at WellSense Health Plan

Operations Manager, Care Management Programs

Prior Authorization Medical Clinician

Director of Sourcing & Supplier Management

Inpatient Utilization Management Clinician

Claims Quality Inspector

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Ratings by category

Ratings by demographic groups

Reviews by job title

Okay

No work life balance.. high burnout

Upper management has no idea about the work needed to be done

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