Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 32 reviews)); "The people here are great" ((in 24 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "Mostly autonomous work environment, work from home three days a week if you meet certain requirements, understanding if days off are needed" ((in 15 reviews)); "Competitive Salary" ((in 7 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"Poor management very unprofessional high turnover rate very stressful work environment ." ((in 16 reviews)); "poor communication, no leadership" ((in 10 reviews)); "Manager is clueless" ((in 7 reviews)); "Training is long and slow." ((in 6 reviews)); "The friends have no personal skills no real drive to work with the current staff only there for the money" ((in 5 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (245 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

245 reviews

5.0

Dec 28, 2025

Really good training!

Member services

Recommend

CEO approval

Business Outlook

Pros

WellSense provides very extensive training (12 weeks of training). Even with no experience in health plans or healthcare, I have been able to learn everything being taught. They set you up for success!

Cons

I haven't found any cons yet.

WellSense Health Plan Response

5mo

Thank you for your thoughtful review! We’re thrilled to hear you’ve had such a positive training experience and feel well supported in your role. We’re especially glad to hear that Greg and Nikita made a meaningful impact—we agree they’re a tremendous asset to the team. Thanks for being part of WellSense. We’re excited to see where your journey with us goes next. Your Friends at WellSense

4.0

Dec 11, 2025

Provider Education

Risk adjustment coder educator lead

Recommend

CEO approval

Business Outlook

Pros

The culture is very positive

Cons

They do not have their revenue cycle figured out yet

WellSense Health Plan Response

5mo

Thank you for your review and for being a valued part of the WellSense team. We’re glad to hear you appreciate the positive culture here. We also thank you for your feedback on the revenue cycle. Thanks again for your continued contributions. Your Friends at WellSense

5.0

Oct 19, 2025

Great company

Analytics manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility Variety of work Good leadership

Cons

We don’t get certain holidays off

WellSense Health Plan Response

7mo

Thank you for being part of the WellSense team for the past few years. We’re glad to hear you value the flexibility, variety in your work and leadership support—these are core to the kind of environment we aim to foster. We also appreciate your note about holidays. We also appreciate your note about holidays and have noted your feedback regarding our time-off policies. We’re proud to offer a generous paid time off program, including eight company-observed holidays and competitive Earned Time accrual rates that support work-life balance. Thanks again for all that you do at WellSense. Your Friends at WellSense

Viewing 13 - 15 of 245 Reviews

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Jobs at WellSense Health Plan

Operations Manager, Care Management Programs

Manager of Member and Provider Service

Quality Performance Strategist

Director of Sourcing & Supplier Management