Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 34 reviews)); "The people here are great" ((in 20 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "Good pay and get to work from home" ((in 15 reviews)); "Competitive Salary" ((in 7 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"The only problem was with management always." ((in 14 reviews)); "poor communication, no leadership" ((in 11 reviews)); "Training is long and slow." ((in 8 reviews)); "Manager is clueless" ((in 7 reviews)); "The friends have no personal skills no real drive to work with the current staff only there for the money" ((in 5 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (245 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

245 reviews

1.0

Jun 28, 2019

Many other better heslth plans to work for-don't waste your time

Rn case manager

Recommend

CEO approval

Business Outlook

Pros

Benefits are good HR pretty responsive decent pay

Cons

Management makes promises to new hires they dont keep-sneaky and dishonest Knowledge deficit Difficulty making decision, therefore unable to quickly solve issues for clients Sales makes promises the company is unable to keep

WellSense Health Plan Response

6y

Thank you for taking the time to share your experience and feedback. Taking care of our employees is vital to our continued growth and success. We thank you for your feedback and we'll share it with our internal leadership teams to identify areas for improvement.

4.0

Feb 27, 2019

good place to work if your just starting out

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- great coworkers and supervisors - great training, not rushed at all

Cons

- Really high number of calls answered some days can get overwhelming. - Low pay

WellSense Health Plan Response

7y

Thank you for your feedback, we value your input. We believe our mission-driven organization is special and we strive to be the best place to work each and every day!

3.0

Jan 9, 2019

Customer Service Rep

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Vacation is separate from sick time

Cons

Hours , job can get challenging

WellSense Health Plan Response

7y

Thanks so much for the review; we appreciate you taking the time to provide us with your feedback.

Viewing 148 - 150 of 245 Reviews

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Jobs at WellSense Health Plan

Operations Manager, Care Management Programs

Prior Authorization Medical Clinician

Director of Sourcing & Supplier Management

Inpatient Utilization Management Clinician

Claims Quality Inspector