Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 34 reviews)); "The people here are great" ((in 23 reviews)); "Mostly autonomous work environment, work from home three days a week if you meet certain requirements, understanding if days off are needed" ((in 16 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "flexible taking time off" ((in 6 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"Poor management very unprofessional high turnover rate very stressful work environment ." ((in 15 reviews)); "Speckled with leadership wanting the best for themselves and oblivious to the impact of their decisions and indecisions" ((in 11 reviews)); "Training is long and slow." ((in 9 reviews)); "Manager is clueless" ((in 7 reviews)); "Management don't care about your growth, limited opportunities for internal candidates, low salary." ((in 6 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.1

Culture & values

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

245 reviews

5.0

Jan 14, 2017

Vice President Special Needs Plans and Executive Director Senior Care Options

Vice president

Recommend

CEO approval

Business Outlook

Pros

BMCHP truly cares for its employees. There are excellent leadership development programs, excellent training on all products, and superb health programs. With yoga and other classes including nutrition, an ergonomics program to ensure employee safety, and, free food for employees' health and well being. The President is genuine. She truly cares for the employees and all of our members. Anyone who is a member of Boston Medical Center HealthNet Plan, BMCHP, in MassHealth Medicaid; QHP - Quality Health Plan - Affordable Care Act; and SCO - Senior Care Options will realize the care, attention, and support the employees of BMCHP feel. I am fortunate to be a member of this family.

Cons

Boston Medical Center HealthNet Plan is not well known. We need everyone to speak about about our excellent Mission which supports BMC, Boston Medical Center's mission; and, we need to spread the word throughout Massachusetts and New England that BMCHP is an excellent place to work and the best Health Plan for people to join.

WellSense Health Plan Response

9y

Thanks so much for the thoughtful review; we appreciate you taking the time to provide us with your feedback.

5.0

Jan 13, 2017

Great place to work with people who care about their members

Community outreach

Recommend

CEO approval

Business Outlook

Pros

Employee Centered Environment Great Benefits GREAT Working Environment w/ A Great Team Competitive Wages Tele-work option supports family/work life balance

Cons

None to speak of in my Dept., great Company!

WellSense Health Plan Response

9y

Thanks for the very detailed review and suggestions! We appreciate your feedback!

5.0

Jan 12, 2017

Great place to work if you are looking to make a difference

Nurse- clinical services

Recommend

CEO approval

Business Outlook

Pros

I have been a nurse for a long time and worked my entire career at non-profits (health plans and hospital systems). Working with the staff at this mission driven health plan has been great. I have found colleagues of like minds who really want to impact the lives of the underserved population. I have been here 10 years and find that those who stay do so because of the teams that they work with (in house and in the provider community) and the difference they can make. Not all the time- but enough. Good place and good people. The President and management team of the company are committed to the mission, the members and the staff. One of the goals is to make BMCHP "a best place to work". May never be a place to come and play ping pong or pool, but people really like each other, laugh while still working hard, enjoy the good benefits, flexible hours and move to more telework. All of that go a long way.

Cons

Recent Boston office move to Charlestown made commute challenging for some, but many more staff went to flex hours and telework. New Bedford and Springfield offices closed late last year and all the regional clinical teams given option to telework. They did and we are all getting used to new ways or working together (who said can't teach an 'old' nurse new tricks).

WellSense Health Plan Response

9y

Thank you for sharing your experience here, we value your feedback. We believe our mission-driven organization is special; therefore we strive to be the best place to work each and every day!

Viewing 187 - 189 of 245 Reviews

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Jobs at WellSense Health Plan

Prior Authorization Medical Clinician

Inpatient Utilization Management Clinician

Manager of Member and Provider Service

Clinical Auditor I-Nurse

Operations Manager, Care Management Programs