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      WellSense Health Plan

      Part of Boston Medical Center

      Engaged Employer

      WellSense Health Plan reviews

      3.2

      49% would recommend to a friend

      (245 total reviews)

      Ellen Ginman

      Not enough data to show CEO approval

      50% positive business outlook

      Ratings by demographic groups

      WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      245 reviews
      2.0
      Apr 27, 2016

      Management Needs Review

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, easy work. Other reps in dept were nice.

      Cons

      Ridiculous attendance policy for call center employees, messy management, favoritism, low department morale, absurd QA standards.

      1.0
      Mar 10, 2016

      Learned at lot while employed at BMCHP, but the grass IS greener elsewhere

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are generally nice, and there are some very talented professionals at the mix. The Copley Sq office location is beautiful and conveniently located, though I hear that there is a move in the near future so that will be changing. I learned a lot during my tenure at BCMHP and I appreciate many of the lasting professional connections I made. In general I think BMCHP has a lot of potential, but failure to trim the fat and streamline ops means losing talent to other organizations that will allow plans to execute on a realistic timeline.

      Cons

      If you are looking for red tape, an endless cycle of useless meetings, and a failure to lead people or manage change, BMCHP may be for you. If you like training for your position, support to help you succeed, and clearly defined metrics outlining your successes and knowledge gaps, well, this place probably isn't for you. I worked at BMCHP for over three years, and I was shocked at how much time was wasted having meetings about meetings, disciplining people who may not deserve it, and generally creating smoke-and-mirrors smooth-over scenarios instead of channeling talent to get things done. I met some wonderful people and was given some interesting opportunities, but boy, is this place a mess. I also saw a lot of nasty behavior, from every level of this organization. Why is this not managed? And, who is managing the managers?

      4.0
      Jan 20, 2016

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great mission-based company that really cares about its members and employees. As an organization that operates almost exclusively in Medicaid programs, budgets are tight and management often has to respond to State demands and priorities. The pace can be hectic, but employees are friendly and really willing to roll up their sleeves.

      Cons

      The company is moving in a year which will be tough for employees, but management seems to be trying to provide supports through the transition.

      Viewing 205 - 207 of 245 Reviews
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      ReviewsWellSense Health Plan reviews

      Glassdoor has 260 WellSense Health Plan reviews submitted anonymously by WellSense Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if WellSense Health Plan is right for you.