Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 32 reviews)); "The people here are great" ((in 24 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "Mostly autonomous work environment, work from home three days a week if you meet certain requirements, understanding if days off are needed" ((in 15 reviews)); "Competitive Salary" ((in 7 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"Poor management very unprofessional high turnover rate very stressful work environment ." ((in 16 reviews)); "poor communication, no leadership" ((in 10 reviews)); "Manager is clueless" ((in 7 reviews)); "Training is long and slow." ((in 6 reviews)); "The friends have no personal skills no real drive to work with the current staff only there for the money" ((in 5 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (245 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

245 reviews

5.0

May 25, 2017

GOOD GOOD

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, excellent co workers.

Cons

less flexelibity on shifts and very strict attadence policy

WellSense Health Plan Response

9y

Thanks you for taking the time to provide your review; we appreciate your feedback and strive to be the best place to work!

5.0

May 19, 2017

On week 3 and loving it! This is an amazing place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

So much to say! Staff are all professional, caring and seem happy. From recruitment to on-boarding and in my department everyone has been very supportive and welcoming. Between staff and access to technology that actually works, I am confident that I can succeed at WellSense. I also love that management will take the time to ask questions and seek input, and it's at all levels. There is a commitment to create an environment in where there is a balance to work and life. This management team walks the walk and talks the talk! I envision myself being here for many years!

Cons

I have one found one yet!

WellSense Health Plan Response

9y

Thank you for sharing your experience here, we value your feedback. We believe our mission-driven organization is special; therefore we strive to be the best place to work each and every day!

4.0

May 11, 2017

Director

Recommend

CEO approval

Business Outlook

Pros

Company with a heart; you can measure the impact you make for people

Cons

Company has growing pains but appears dedicated to working through them

Viewing 229 - 231 of 245 Reviews

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Jobs at WellSense Health Plan

Operations Manager, Care Management Programs

Manager of Member and Provider Service

Quality Performance Strategist

Director of Sourcing & Supplier Management