Wells Fargo reviews

3.5

58% would recommend to a friend

(54,346 total reviews)
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Charlie Scharf

62% approve of CEO

55% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,346 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

54K reviews
5.0
Dec 28, 2019
Recommend
CEO approval
Business Outlook

Pros

If you mess up you get coached and everyone is there to help The work environment is lively and the pay is good for what you have to do. Customer service isn't for everyone but if you don't let it get to you its an easy and good job.

Cons

None, this place is great

2.0
Aug 14, 2023

No longer a great place to work

Recommend
CEO approval
Business Outlook

Pros

Holidays and PTO offered are good but similar to other financial services firms.

Cons

They promote work life balance but it’s impossible given aggressive objectives you must meet. Pay inequity is abundant because they hire externals at much higher compensation while internals who are performing and have dedicated years to the company are not given sufficient increases and are capped at 3%. As a Recruiter I need access to salary information and see this first hand with hiring. Change management is unorganized, they constantly implement new processes that do not improve efficiency and they frequently reorg teams (I’ve had 7 different managers within my 8 years here). Procedures they create are overly complicated and unnecessary which makes it difficult to complete simple tasks and decreases productivity. Since Charlie Scharf became CEO he is changing all aspects of the culture that employees coveted such as removing team building functions (except at the executive level), eliminating focus on employee development, withholding 401k match until year-end, laying off hundreds of talented employees due to location strategy, stopping stagecoach interactions for volunteer events, and closing the WF museums erasing the pride and history of what the founders built. There’s extreme pressure and unrealistic timelines on leadership which is impacting employees down the chain and leading to burnout. Charlie seems to be only focused on the bottom line and employees are just a number now. You are not valued no matter how hard you work. This is no longer the Wells Fargo and the culture I was excited to join 8 years ago.

5.0
Mar 20, 2017

Financial Advisor

Recommend
CEO approval
Business Outlook

Pros

Despite recent negative news from bank channel, the senior management of WFA is top quality. They truly have a "put client first" attitude. My job, working with clients all day long, is highly rewarding. I've enjoyed working with the same clients for over 15 years, getting to know their families.

Cons

Downside would be the ever growing regulatory requirements that makes being productive more difficult and complicated. But I believe WFA has responded with tools and technology to make it as easy as possible, but that said, it's still challenging.

Viewing 7 - 9 of 54,346 Reviews

Glassdoor has 58,441 Wells Fargo reviews submitted anonymously by Wells Fargo employees. Read employee reviews and ratings on Glassdoor to decide if Wells Fargo is right for you.