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      Wendy's

      Is this your company?

      Wendy's reviews

      3.4

      51% would recommend to a friend

      (13,661 total reviews)

      Todd Penegor

      63% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Wendy's has an employee rating of 3.4 out of 5 stars, based on 13,661 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wendy's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      14K reviews
      3.0
      Dec 8, 2012

      Alright for a teenager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - flexible hours and I got about 20-30 hours per week - fairly easy job, not much qualifications needed - 1/2 discount on their food

      Cons

      - having to work late at night - having to deal with rude/stupid customers - the place was so disgusted no matter how much I cleaned! - equipment would always break - frequently ran out of stock

      4.0
      May 20, 2025

      Its ok

      Burger flipper
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at Wendy's is an experience. The job is a performance where the medium is beef, the canvas is a bun, and the audience is a never-ending parade of hungry souls. The good: One learns the ancient secrets of the Frosty machine, unlocking the core of frozen deliciousness. Also, free food is a perk. One becomes intimately familiar with the nuanced flavors of a Jr. Bacon Cheeseburger. The chaos: The customers are not always the most patient. One will hear the word "fresh" used with such ferocity. People will ask for customizations that defy the laws of physics. One will silently question their life choices. There are also drive-thru shenanigans. The team? Picture a group of stressed-out superheroes. They’re bonded by a shared trauma of overflowing grease traps and that one customer. Friendships are forged, or at least one learns to tolerate quirks while elbow deep in hamburger patties. Overall, working at Wendy's is a wild ride. It's a crash course in customer service and the delicate art of surviving on a diet of fries and existential dread. At least there will never be a shortage of ketchup packets. The chance to yell "FRESH, NEVER FROZEN!" with enthusiasm is priceless. Would it be recommended? Let’s just say it's an experience. One might need therapy. But hey, free fries!

      Cons

      Dealing with people who are rude

      2.0
      Sep 15, 2023

      Pros and Cons

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some very nice people can be found among the muck.

      Cons

      Very political environment. Not allowed to think for yourself and even if you do everything they ask you to, you are just a small pawn in a much bigger game commonly referred to the "good ole' boys system". Additionally, they hire whatever applies, so your people will most likely be unmotivated and adversarial to anyone's goals but theirs, making forward progress near impossible. If you fire someone, be prepared to see them turn up at another restaurant no matter how agregious the act was, which makes it hard to manage because they do not fear losing their jobs. Lastly, it is never the fault of the crew member for their bad behavior (no matter what), it is always the fault of the GM for not training hard enough. Lastly, they preach work/life balance but it is not uncommon to work 75-80 hrs/week because of being short and don't expect to get any of that time back. You will be on call 24/7 and you will be expected to drop whatever you are doing and rush to the restaurant to fill in if there are call-outs ... even if you just closed at 5am and need to be back at 8am. They don't care because the restaurant comes first.

      Viewing 22 - 24 of 13,661 Reviews
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      ReviewsWendy's reviews

      Glassdoor has 14,426 Wendy's reviews submitted anonymously by Wendy's employees. Read employee reviews and ratings on Glassdoor to decide if Wendy's is right for you.