Does West Bend Insurance Company pay their employees well?

According to anonymously submitted Glassdoor reviews, West Bend Insurance Company employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at West Bend Insurance Company. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at West Bend Insurance Company?

72% of West Bend Insurance Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated West Bend Insurance Company 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at West Bend Insurance Company?

Underwriter (13) , Commercial Underwriter (9) , IT Intern (8) , Claims Representative (6) , Underwriting Technician (6) , Claims Adjuster (5) , Associate Underwriter (3) , Commercial Lines Underwriter (3) , Senior Claims Representative (3) , Software Engineer (3) , Analyst (2) , Claim Representative (2) , Claims Intern (2) , Claims Technician (2) , Customer Service (2)

What are the pros of working at West Bend Insurance Company according to real employee reviews?

"Benefits are great and so is the atmosphere and culture" ((in 32 reviews)); "The pay was good." ((in 12 reviews)); "Great Culture and Values" ((in 12 reviews)); "Great campus (cafeteria, gym, trails)" ((in 10 reviews)); "People are great" ((in 10 reviews))

What are the cons of working at West Bend Insurance Company according to real employee reviews?

"Clueless management, employees getting demoted, fired, overworked." ((in 15 reviews)); "Employees are expected to know all the policies and their stipulations like the back of their hand, then the managers come in and magically bend the rules as is the policy is solely a guideline." ((in 7 reviews)); "Disconnect between upper management and mid" ((in 5 reviews)); "There wasn't any information shared about how they were going to increase and celebrate the diversity at the company; it was very passive and embarrassing." ((in 4 reviews)); "West Bend Mutual Insurance may be beautiful and flashy on the outside, but it hides a truly hideous culture." ((in 3 reviews))

What are the top reviewed West Bend Insurance Company locations?

West Bend , Madison , Middleton , Milwaukee , Waukesha , Chicago , Peoria , Eau Claire , Chapel Hill , Minnesota Lake

West Bend Insurance Company reviews

3.8

72% would recommend to a friend

(188 total reviews)

Rob Jacques

85% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

West Bend Insurance Company has an employee rating of 3.8 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Bend Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

188 reviews

1.0

Nov 13, 2017

Commercial Lines Underwriting Tech

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

On-site Fitness Center, healthy cafeteria options, walking trails.

Cons

Many of the employees have been there for so long that they have become very jaded, which translates to negative team energy. Taking breaks is frowned upon, at least in my department. It's very hard to connect with other people due to the established cliques. It's like Middle School all over again when it comes to lunch - you're either at the popular table or you're on your own. Check your enthusiasm at the door before it gets knocked out of you. You have to be quite comfortable being an unhappy lemming in a sea of other unhappy lemmings working here.

4.0

Jul 30, 2015

The Grass Isn't Always Green On the Other Side...

Underwriting technician

Recommend

CEO approval

Business Outlook

Pros

I worked at WBM for seven years, and I can honestly say that I regret my decision to leave. Even though I was not happy with my particular department or the management in my division, it does not reflect the company as a whole. The company has the benefits it has because it cares about their employees and cares about retaining good people. WBM has an awesome campus, flexible work schedule, casual dress code, etc.

Cons

As with any large-scale corporation, not all departments and managers are perfect. There is, however, opportunity to transfer within the company. My only complaint is that I wish management had taken our concerns more seriously when they were voiced and that transferring from my specific department would have been easier.

5.0

Feb 17, 2015

Really a great place to work!

It associate

Recommend

CEO approval

Business Outlook

Pros

Awesome campus, great customer service, opportunities to work on new things, inspiring leadership, great benefits West Bend is a jewel in southeastern Wisconsin. The management is concerned about being a good corporate citizen and doing the right thing for its employees. The senior leadership is very approachable and is willing to listen to what everyone has to say. I work in the IT department, so I'm always impressed that people like Kevin, Dale, Tracey know the names of almost everyone in the building and will take time to talk to anyone about their ideas and concerns. The management works to provide work life balance. When you need to take time off for an appointment or to attend an event for your kids, they are always accommodating.

Cons

There is lots going on in IT today. With a bunch of older systems being replaced, there can be times when there is more work that hours in the day.

Viewing 46 - 48 of 188 Reviews

Jobs at West Bend Insurance Company

Senior Investigator – Special Investigations Unit( Illinois, Indiana, and Michigan )

Claims Representative III

Associate Underwriter

Software Engineer - Enterprise Application

Service Center Supervisor