West Monroe reviews

3.6

61% would recommend to a friend

(805 total reviews)
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Gil Mermelstein

81% approve of CEO

51% positive business outlook

West Monroe has an employee rating of 3.6 out of 5 stars, based on 805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Monroe employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

805 reviews
3.0
Jul 6, 2023

Ouch

Recommend
CEO approval
Business Outlook

Pros

Great people to work with; wonderful projects

Cons

I was laid off with 250 others and it felt like we were just treated as a number and not the "people first" organization they claimed to be.

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West Monroe Response
3y
Thank you for taking the time to give feedback. It was a difficult decision to reduce our staff to help ensure our services and support teams align with current market demand. We are grateful for the contributions of these individuals and appreciate you sharing more about your experience.
1.0
Mar 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Some interesting work. Some nice people.

Cons

Experienced hires are hired way below the level they are coming from but with a comparable salary, which is the upper ceiling for that level. Since salaries for a certain level are capped, there is very little (or no) year to year salary increase, unless with a promotion (that virtually can't happen in the first 2-5 years after joining). For example, directors at other companies are hired at a manager/senior manager level, and manager/principals are hired at the experienced/senior consultant level, with a salary in the higher range of the band. The company heavily supports campus hires, and the promotion cycle is way harder for experienced hires than for campus hires. I have worked with experienced consultants coming from the industry that have a great expertise and several years of experience that are struggling to be promoted to the senior consultant level. In the meantime, campus hires are promoted consultant/manager positions just 2-3 years after college with very little experience and competence, except being able to talk fluff. The major driver for performance measure is the fluffiness used to produce slides decks, which lack substance. The promotion decision seems to be heavily influenced by how much you brag and show off to Directors and Principals, instead of actual performance and the quality of work. Most employees are young recent college graduates at the consultant level who have no industry experience. Most projects are strategy focused in which newly graduated consultants are in charge of creating the strategy for large clients without much guidance from internal experts. The main goal for deliverables is often to create visually appealing slides without much substance (however this might be part of the nature of consulting and not specific to WM). The company's mottos of "be digital" and "technology at heart" are a scam in my practice. Consultants barely know how to use excel and have no idea what it means to make a digital product. Hard working consultants who have a proven record of developing digital products and are offered very little opportunity to advance in their career. Experienced hires hired in 2021 were promised a large percentage of company stock as part of the compensation. However, in September 2021 50% of the company was acquired by a private firm and the equity distribution to employees was taken away. The stock distribution was not replaced by a salary increase or any other type of compensation. New employees lost ~20% of their compensation overnight just a few weeks after joining and were given no explanation or support from management. Meanwhile, employees who had been at the company for a few years had a large equity grab right before the purchase and became millionaires overnight. The company laid off several employees in December before the end of the year and didn't receive a 401k distribution for the year. The company is still hiring, so probably the layoffs were just a move to get rid of lower performing employees. Unlimited PTO is not really unlimited since once you start approaching the 3 weeks of time-off a year, management will start complaining that you're taking too many days. The expectation for consultants is to spend 40 hours a week doing client work and, on top of that, additional hours for practice/office meetings, office development, and running fun activities around the office. If you don't spend enough time doing leisure activities you don't get a good annual review, even if you were among the top performing employees among the firm for client work. If you start asking uncomfortable questions at public forums, you are given no real answer except fluffy nonsense to your complaints and you are politely (and privately) told to not ask such questions. There is a cliquey frat house culture in which everyone is young, good looking, and recently graduated, and only people who like to hang out at the office after hours partying and drinking get visibility to Directors and Partners.

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West Monroe Response
3y
We appreciate you leaving this review. As a current employee, if you feel comfortable, please connect with your Talent Business Partner to discuss some of the issues you raised: salaries, FTO, client work, promotion process, and hours. We never want any of our employees to feel as if they are not heard at West Monroe, and connecting directly with your TBP can help resolve some of these issues. However, we appreciate you taking the time to call us in, as we are always trying to be better as a firm and make every employee's experience positive.
4.0
Jan 3, 2023

Not the same West Monroe

Recommend
CEO approval
Business Outlook

Pros

Great Culture Friendly people Flexible work options Employee ownership plan

Cons

Depending on the practice, clients are often smaller or middle market sized and less desirable to consult for. Projects are often not strategic in nature and are more implementation focused Projects are often rinse and repeat, you might get staffed doing the same thing for 2-3 years at different clients In 2021 we sold off 50% of our company to private equity, and this has materially changed leadership's direction and focus - the only focus now appears to be growth and profitability, to help the private equity firm retain an attractive investment and exit multiple. Lost a number of excellent leaders and talent post 2021 buy-out, and the firm is currently struggling in 2022 and 2023, and had to complete a sizable layoff for the first time ever

Viewing 61 - 63 of 805 Reviews

Glassdoor has 968 West Monroe reviews submitted anonymously by West Monroe employees. Read employee reviews and ratings on Glassdoor to decide if West Monroe is right for you.