Does West Pharmaceutical Services pay their employees well?

According to anonymously submitted Glassdoor reviews, West Pharmaceutical Services employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at West Pharmaceutical Services. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at West Pharmaceutical Services?

63% of West Pharmaceutical Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated West Pharmaceutical Services 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at West Pharmaceutical Services?

Production Operator (78) , Machine Operator (23) , Engineer (12) , Intern (11) , Module Operator (11) , Operator (11) , Software Engineer (11) , Production (10) , Project Manager (9) , Quality Engineer (9) , Senior Solutions Architect (9) , Associate Scientist (8) , Manager (8) , General Operator (7) , Associate Software Engineer (6)

What are the pros of working at West Pharmaceutical Services according to real employee reviews?

"Some really great people and talent mixed in with a lot of mediocrity." ((in 80 reviews)); "pay is good and hours arent bad" ((in 54 reviews)); "Good benefits and independent working as well as team." ((in 43 reviews)); "Development and good salary" ((in 22 reviews)); "Good work life balance" ((in 20 reviews))

What are the cons of working at West Pharmaceutical Services according to real employee reviews?

"Bad management high turn over rate" ((in 62 reviews)); "Long hours and perhaps not best" ((in 25 reviews)); "Poor leadership." ((in 14 reviews)); "Priorities have no consistency, which isn't too abnormal, but upper management is overly reactive and it's pretty clear they see you as a working pawn and not a real person in the way they treat last" ((in 9 reviews)); "No career progression and difference in pay checks to employees doing same job" ((in 8 reviews))

What are employees saying about West Pharmaceutical Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about West Pharmaceutical Services layoffs and their outlook for job security at West Pharmaceutical Services in 2026.

What are the top reviewed West Pharmaceutical Services locations?

Exton , Scottsdale , Tempe , Jersey Shore , Kinston , Saint Petersburg , Phoenix , Kearney , Walker , Grand Rapids , Williamsport , Clearwater , Lionville , Philadelphia , Saint Pete , Saint Petersburg Beach , Cidra , West Chester , Washington , Wayne , New York , Muskegon , Knightdale , Frankfort , Cincinnati , Irvine , Hartford , Manhattan , Lock Haven , Lansdale

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West Pharmaceutical Services

West Pharmaceutical Services reviews

3.6

63% would recommend to a friend

(785 total reviews)

Eric M. Green

73% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.3

Career opportunities

2.9

Senior management

West Pharmaceutical Services has an employee rating of 3.6 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Pharmaceutical Services employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

785 reviews

2.0

Oct 2, 2018

Supply Chain Specialist

Supply chain specialist

Recommend

CEO approval

Business Outlook

Pros

Nice people, Nice Facilities and canteen

Cons

Not a place for a supply chain career. The current ERP system is barely fit for purpose.

West Pharmaceutical Services Response

Thank you for your feedback. We’re happy to hear your thoughts about our “nice people” – we agree, and feel our people are what makes West so special. However, we are saddened to hear your perception on not being a good place for a career. We strive to unleash the talent of each team member at West by providing ample opportunities for personal growth, development and advancement. We continuously work to improve the processes and systems used to help our team work effectively and efficiently. Thank you for your feedback as it will help us to continuously improve moving forward.

5.0

Sep 21, 2018

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Working Environment and Colleagues, Company growing and expanding

Cons

None to mention. Really enjoyed my time working there.

West Pharmaceutical Services Response

Thank you for sharing your feedback on your employment with West! We strive to foster a positive working environment for all our team members, and we’re so pleased you’ve decided to share your experience.

4.0

Jun 11, 2018

Good company

Production operator

Recommend

CEO approval

Business Outlook

Pros

A good place where improove.

Cons

The nightshift are vary hard.

West Pharmaceutical Services Response

Thank you for your review! We value our team members and strive to give everyone the opportunity to showcase and sharpen their talents. We are glad to hear that you’re having a positive experience working for West. Also, know that work/life integration is very important to us. We are always looking for ways to best schedule employees while also continuing to meet the needs of our customers. Thank you for your feedback because it will help us to improve.

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Supply Chain Specialist

Great Place to Work

Good company

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