West Pharmaceutical Services reviews

Thank you for your input. It’s important for us to hear feedback in order to create a work environment where our employees feel they're valued, treated fairly and respected. Employee satisfaction is very important to us, and it is troubling to hear your perception of your managers and fellow team members at West. As a global company, we pride ourselves on the multi-culture and diversity that makes up our employee base. In our Dublin facility, our employees represent a variety of nationalities, with the greatest number of representation being Irish, but also a number of Polish representation as well as a smaller number of Slovakian and Lithuanian representation, among others. We hire for positions based on experience and the skillsets required for the job, not based on the nationality of the individual. Although there are a variety of languages spoken by our employees, English is the official language spoken at the site. We know that diversity in people not only creates a more positive work experience, but also provides a greater diversity in ideas, which supports our commitment to innovation in the products and services we provide our customers, and ultimately the patients that we serve. We are committed to treating and developing all employees in a fair way, with the absence of any favoritism or bias treatment. I would encourage that if you don’t feel this is the way we are operating, to please reach out to me directly, either in person or via email at Emma.Kilgallon@westpharma.com as I would be happy to learn more from you. We strongly encourage open communication and feedback within West, and always encourage our team members to speak with a member of Human Resources or leadership if they have any questions or concerns. Thank you again for your candid feedback. Emma Kilgallon, HR Manager, West Dublin

Thank you for sharing your feedback on your employment with West. We strive to foster a positive working environment for all our staff, and we’re so pleased you’ve decided to share your experience. Our families are very important to us, and we realize how important they are to our employees as well. It is our goal to support our employees in working together to enable a healthy work-life balance. Thank you again for your positive feedback!