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WestRock reviews

3.5

61% would recommend to a friend

(2,396 total reviews)
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David Sewell

55% approve of CEO

48% positive business outlook

WestRock has an employee rating of 3.5 out of 5 stars, based on 2,396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WestRock employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Aug 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Company has great benefits and trains you well. It's hard once you start selling for them to get rid of you due to the fact that there's a million box companies out there and you can usually move business over rapidly.

Cons

Where to begin. There are no "territory" borders so someone 5 hours away can come to your home town and claim acocounts. Monthly meetings that take the whole day so it's a lost work day. Monthly cadence calls which like the sales meetings turn into your sales managers and business unit sales manager putting you on the spot in front of everyone. The sales force is extremely dates and many of them have been doing this job for 20+ years. Most of them had much of there business handed to them and have built on there large books of business. Now a days that's not the case in most territories it's start from scratch and if your new to the industry you will struggle unless you have a good sales manager who understands the industry. It takes upwards of 6-9 months of constant calling and meetings to get people to move suppliers and many times longer. The clock starts once you start training and if you don't have over a million dollars of business sold in a year they will fire you. Which seems ridiculous considering to move a decent account over to WestRock can take a year to do. I had people from Chicago a 8 hour drive away calling accounts down the street from my house that I was working on. They confused the decision makers and screwed up at least 3-4 500k-2.5 million dollar accounts for me and they saw nothing wrong with that because the guy doing the calling knew somewhere there at one point.

1.0
Aug 19, 2016

Don't work for this company.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good experience, good co-workers, easy interview.

Cons

Management is very disrespectful and unprofessional. They don't care about their workers. Dangerous place to work, need more maintenance, everything is falling apart.

1.0
Aug 2, 2016

Exclusively a Wall Street play

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, some very good people/co-workers, good position in an old industry. Large company with opportunity for growth if you are willing to move around the country.

Cons

The company has grown very large through multiple acquisitions and a major merger, far beyond management's ability to lead effectively. Senior management regularly talked about its vaunted "culture", but the only true tenet of the real culture was "do what you're told and don't ask questions we don't want to hear". There was an incredible amount of micro managing, basically a very large public company run like a privately held small business. Poor senior "leaders" had no concept of how to lead and motivate adults who held their own opinions about how to make things/do their jobs better. People and ancient IT systems were stretched to the breaking point, and what a "reasonable person" would describe as unethical behavior by leaders was frequently on display. Many people worked there for the good money only - personal-professional fulfillment, job satisfaction, sense of accomplishment in a job well done were notably absent, and morale was simply pathetic. Many people I knew talked regularly about leaving, but they were stuck with old-industry skills in a 21st century technology economy. Management, customers, the board, and Wall Street would be (or should be) shocked by the cynical contempt many employees held for the executives and other leaders. Management was so arrogant and self-satisfied, and operated in such a bubble, I doubt it had any sense that many good employees held these beliefs. The stock price fell 50% last year, but senior management was apparently not responsible for that, because no changes were made.

Viewing 88 - 90 of 2,396 Reviews

Glassdoor has 3,237 WestRock reviews submitted anonymously by WestRock employees. Read employee reviews and ratings on Glassdoor to decide if WestRock is right for you.