Is WestRock a good company to work for?

WestRock has an overall rating of 3.5 out of 5, based on over 3,237 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at WestRock to a friend and 48% have a positive outlook for the business. The best reviews about WestRock have been left by employees working as Intern , Financial Analyst and Human Resources Manager .

Does WestRock pay their employees well?

According to anonymously submitted Glassdoor reviews, WestRock employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WestRock. This rating has been stable over the past 12 months.

How satisfied are employees working at WestRock?

61% of WestRock employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WestRock 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at WestRock?

Machine Operator (142) , Estagiário (41) , Maintenance Technician (36) , Customer Service Representative (30) , Intern (28) , Manager (28) , Project Manager (25) , Forklift Operator (19) , Production (19) , Engineer (17) , Operator (17) , Process Engineer (17) , Analyst (15) , Financial Analyst (15) , Production Supervisor (15)

What are the pros of working at WestRock according to real employee reviews?

"Pay is good and steady" ((in 303 reviews)); "good benefits but very decentralized" ((in 192 reviews)); "Awesome people and great experiences for an intern!" ((in 181 reviews)); "money was good and hours" ((in 48 reviews)); "Site location culture is good" ((in 48 reviews))

What are the cons of working at WestRock according to real employee reviews?

"No work / life balance" ((in 89 reviews)); "Long hours ad a standard" ((in 51 reviews)); "Some not all bad managers" ((in 38 reviews)); "Work environment was poor and upper management was out of touch with what the plant needed" ((in 37 reviews)); "Poor communication too often." ((in 35 reviews))

What are employees saying about WestRock layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WestRock layoffs and their outlook for job security at WestRock in 2026.

What are the top reviewed WestRock locations?

Atlanta , Richmond , Norcross , Winston-Salem , Tacoma , Hopewell , Jacksonville , Charleston , Longview , North Charleston , Florence , Duluth , Covington , West Point , Fernandina Beach , Chattanooga , Chicago , Chesterfield , Lansing , Saint Paul , New Lenox , Evadale , Cottonton , Dallas , Minneapolis , Sandy Springs , New York , Rogers , Knoxville , Fort Worth

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WestRock

Now known as Smurfit Westrock

WestRock reviews

3.5

61% would recommend to a friend

(2,396 total reviews)

David Sewell

55% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.2

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

2.9

Senior management

WestRock has an employee rating of 3.5 out of 5 stars, based on 2,396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WestRock employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Nov 1, 2016

Unstable and volatile

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is competitive and salaries generally trend toward the median range of the bell curve for a position range. Benefits are competitive as well. Co-workers are well-rounded, educated and great to work with.

Cons

Performance review process is not well administered by management. Management does not understand what motivates employees. Travel expectations can be exhausting, and the travel&expense policy and its supporting team are not very sensitive to those who travel often.

3.0

Sep 22, 2016

Nice company, hard to become a permanent employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work environment at every office, very flexible, employees are pretty nice. Great benefits for people that are actually "EMPLOYED", cool employee perks like discounts at certain stores and restaurants and entertainment. Many employee socials sponsored by different companies throughout the year.

Cons

WestRock has almost the same amount of contractors as they do employees. To actually become a permanent employee from a contract position is nearly impossible now, it's ridiculous and crazy because it actually cost less to employ people permanently than it does to hire contractors. Salary does start of low but as you do great work your pay will usually increase. It's also very hard for minorities to move up. There is a handful of minorities holding management positions. We just got our first African American woman vice president. I guess they took notice of some complaints. Let's see if we get anymore diversity among the hire-ups.

3.0

Aug 18, 2016

Weekends are scarce.

Machine helper

Recommend

CEO approval

Business Outlook

Pros

The pay was good and so were the benefits. Overtime was never hard to find. You also receive eleven paid holidays.

Cons

You always had to wait until Thursday to find out your work schedule. You had to work a really long time on night shifts(10 years) to get and keep a day shift job. Raises were not performance based and bonuses were nonexistent.

Viewing 133 - 135 of 2,396 Reviews

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Jobs at WestRock

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Licensed Journeyman Electrician