Western Union reviews

3.5

59% would recommend to a friend

(2,938 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The only advantage I would consider in joining this company nowadays is that the salary may be competitive compared to others. However, this doesn't mean you would find a similar salary elsewhere in the market

Cons

They offer tuition reimbursement as a benefit, but it’s rarely paid out. It’s often conditioned on being a top performer, and even when you reach that level, it remains conditional, making it nearly impossible to receive. The micromanagement is excessive, from upper management down to your direct supervisor, which makes achieving a work-life balance incredibly difficult. They conduct layoffs every four months, typically cutting 45+ people from various departments. This contributes to a toxic culture where employees are constantly afraid of being the next to go, and work in fear. There is clear favoritism among upper management when hiring or dealing with employees in general. Overall, the work environment is highly toxic, with a prevalent culture of racism and xenophobia. Upper management and corporate have been known to make disturbing comments, and there are numerous unsettling stories from employees.

4.0
Feb 24, 2025

Company Review

Recommend
CEO approval
Business Outlook

Pros

Best work culture, flexible working hours.

Cons

Hybrid model of 3 days of work from office and 2 days from home

5.0
Feb 24, 2025

Purpose-driven

Recommend
CEO approval
Business Outlook

Pros

I like that you see the changes really coming to fruition to get closer to the strategy and the customers. And it trickles down to all the teams.

Cons

Iffy on, but somehow too many changes. Contrary to some reviews, I think this is actually okay but they have to be consistent

Viewing 313 - 315 of 2,938 Reviews

Glassdoor has 3,800 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.