Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Product Manager (27) , Senior Software Engineer (27) , Business Development Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 225 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 133 reviews)); "Good environment and culture" ((in 125 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 66 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 24 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

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Western Union

Western Union reviews

3.5

59% would recommend to a friend

(2,942 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,942 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Dec 2, 2016

Poor long range outlook

Vice president

Recommend

CEO approval

Business Outlook

Pros

Great salary and benefits for employees.

Cons

Poor fiscal management; uses layoffs as a means to control annual budget shortfalls.

Western Union Response

Thank you for sharing your feedback. We agree that WU has a lot to offer from a Rewards perspective. We are also very excited about the digital evolution of our business. As WU continues to focus on technology, we are emphasizing roles supporting the digital expansion of our business. The mix of the types of roles we have at WU changes to reflect our strategy as a business, not as a budget exercise. Thank you for your contributions while at WU, and we wish you all the best in your future endeavors.

4.0

Oct 26, 2016

It's Good but a lot needs to be improved

Aml compliance associate

Recommend

CEO approval

Business Outlook

Pros

Good environment, pay is not that bad, good asociación solidarista, cafeteria is not that expensive, momentum is in front of it with a lot of different restaurants

Cons

Not 100% off it depends of the department, hard to get higher positions, software could be better, more friendly user

Western Union Response

Hello and thank you for sharing your feedback! We'd like to address the "cons" you shared and get more details about your experiences. Please email us: careers@westernunion.com. Thanks for your time.

4.0

Sep 28, 2016

Good company, choose well

Manager

Recommend

CEO approval

Business Outlook

Pros

Descent work life balance - if you enforce it yourself.

Cons

Slow moving for change. If you're a go-getter you'll stand out, and not always in a good way vs. your long-term colleagues

Viewing 337 - 339 of 2,942 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Manager, T&E and Accounts Payable

Senior Manager, Pricing