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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      57% would recommend to a friend

      (2,934 total reviews)
      avatar

      Devin McGranahan

      50% approve of CEO

      49% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Senior management

      3.1

      Career opportunities

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Feb 9, 2026

      Western Union , it was a great corporation, now a titanic sinking ,

      Area sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unmatched global brand & trust – decades of credibility in cross-border paymemts Deep retail footprint – massive agent network Real sales training ground – quota pressure, consultative selling, negotiation, and resilience were forged there (no soft reps survived).

      Cons

      Slow innovation & legacy mindset – weighed down by old systems while fintechs move fast, test fast, and break things. Retail dependency in a digital world – foot traffic decline Bureaucracy over agility – too many layers, approvals, and internal politics for a market that demands speed and bold moves. Bottom line: Western Union didn’t fail because it was bad; it struggled because it was built for a world that no longer exists. The irony?

      3.0
      Feb 4, 2026

      Good Company

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Salary as per the market

      Cons

      3 days strictly office so it very hard

      Viewing 67 - 69 of 2,934 Reviews
      Related searches: Western Union jobs | Western Union salaries | Western Union benefits | Western Union interviews
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      Glassdoor has 3,792 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.