Western Union reviews

3.4

58% would recommend to a friend

(2,934 total reviews)
avatar

Devin McGranahan

52% approve of CEO

50% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is pretty good

Cons

Salary is lower than the market

3.0
Jan 5, 2026

Not for everyone

Recommend
CEO approval
Business Outlook

Pros

There are endless opportunities to own initiatives, make impact, and be recognized for your work

Cons

The culture can be toxic the higher you are in the org There are A LOT of silos and competing priorities

2.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Used to have tons of pros when I started in 2024, but after leaving in 2025 the only pros I can come up with were the people on my small team.

Cons

The "Unlimited FTO" is a total scam for Western Union to not have to pay you PTO. They still limit the amount of unlimited FTO you receive in a year. Another scary con is the fact that all tenured employees left in masses when these new changes were rolled out. Now there is hardly anyone left with a lot of experience with WU, which became clearly obvious as things started to hit the fan with deliverables no longer meeting expectations because all the great employees left.

Viewing 85 - 87 of 2,934 Reviews

Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.