Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and vacation time" ((in 212 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 201 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 168 reviews)); "Good environment and culture" ((in 123 reviews)); "Pay is good and competitive" ((in 106 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.4

58% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

52% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,934 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Dec 9, 2025

Good Company to be part of.

Software developer

Recommend

CEO approval

Business Outlook

Pros

Good Company to be part of.

Cons

Low bonus offerings with low incentive increases.

1.0

Dec 9, 2025

MLRO

Aml compliance analyst

Recommend

CEO approval

Business Outlook

Pros

The company has a lot of openings for juniors and associates.

Cons

No employee benefits, you get treated badly by the management and I have witnessed multiple scenarios that occurred especially for foreigners. Micro-management at it's peak !

1.0

Dec 6, 2025

TOXIC TOXIC TOXIC

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Other than office location , there is NOTHING positive about this company.

Cons

I never knew a company could cause PTSD but after my time at Western Union, I most definitely have it. The Executive Team is one of the worst I’ve ever seen. HR does not care anything about employee well-being, they are only there for the company. They don’t divulge true results in employee surveys. The CEO’s Chief of Staff is a nasty human being with zero morals. The most TOXIC work environment I have ever worked in.

Viewing 94 - 96 of 2,934 Reviews

Jobs at Western Union

Regional Sales Support

Part-Time Retail Sales and Customer Service Associate

Retail Sales and Customer Service Associate

Senior Sales Operations Specialist

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good Company to be part of.

MLRO

TOXIC TOXIC TOXIC

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