Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)
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Devin McGranahan

52% approve of CEO

50% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Nov 21, 2025

Nice exp

Recommend
CEO approval
Business Outlook

Pros

Great work, good culture, activities

Cons

Nothing as of now so

2.0
Nov 21, 2025
Recommend
CEO approval
Business Outlook

Pros

A major highlight of my time at Western Union was the people I worked alongside every day. My coworkers were genuinely supportive, collaborative, and made the workplace enjoyable.

Cons

Leadership at Western Union shows little concern for employees, especially under the current CEO and executive team. The company’s strict badge in/badge out policies, where badge reports are pulled and anyone not in the office three days per week is flagged regardless of circumstances, create an environment of micromanagement and distrust. Hotel desk sharing adds stress to the daily routine, making it difficult to find a suitable workspace. Talented people are leaving in high numbers, but leadership continues to ignore the impact on business and team morale. Overall, these management practices make Western Union a terrible place to work

3.0
Nov 19, 2025

Challenging Enviroment

Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to improve

Cons

matrixed and soloed enviroment with decades of tech debt

Viewing 100 - 102 of 2,935 Reviews

Glassdoor has 3,794 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.