Western Union reviews

3.5

60% would recommend to a friend

(2,933 total reviews)
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Devin McGranahan

54% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

I don't have many pros to say about Western Union which is why I left. However, I do love that you can work globally with many colleagues and get to really know other cultures.

Cons

I'm not sure where to even start. In the past year, they taken away cell phone benefits (offering a one-time payment of $250 to cover costs), have stated that their unlimited FTO policy is actually limited to 20 days annually, have started tracking employees badge scans down to the second and reporting on if they aren't at 8 hours or more in the office for 3 days a week (with rumors they are trying to hire someone to track when you go for lunch so that doesn't count towards the 8 hours) and no flexibility when it comes to work from home policies for most employees (even though a majority of execs have that privilege). There are also very, very limited career advancement opportunities unless you are a favorite of upper management.

2.0
Oct 1, 2025

Look Elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is pretty competitive and there are some genuinely nice people there.

Cons

No cohesive plan to rectify a depressed and dying business that has resulted in multiple rounds of layoffs. Unsustainable workloads with no real work/life balance. Too many aloof-acting senior leaders.

Viewing 127 - 129 of 2,933 Reviews

Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.