Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Benefits are good and there are clear tools for understanding them." ((in 212 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 204 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 166 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 100 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 92 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 23 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

60% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

2.0

Apr 28, 2026

Sinking Ship

Product manager

Recommend

CEO approval

Business Outlook

Pros

Competitive Salary Decent WLB (team dependent)

Cons

Leadership is the worst I've seen Tech stack is outdated Projects constantly get cancelled

1.0

Apr 3, 2026

Horrible! RUN!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Coworkers (not leadership) are amazing. Most people are still here only becuase of the coworker culture.

Cons

Executives do not care about culture whatsoever. The entire company moral is down and bonus are not what they used to be yet they want you to work more time and without any path to promotions. Would not recommend to anyone.

1.0

Feb 9, 2026

Western Union , it was a great corporation, now a titanic sinking ,

Area sales executive

Recommend

CEO approval

Business Outlook

Pros

Unmatched global brand & trust – decades of credibility in cross-border paymemts Deep retail footprint – massive agent network Real sales training ground – quota pressure, consultative selling, negotiation, and resilience were forged there (no soft reps survived).

Cons

Slow innovation & legacy mindset – weighed down by old systems while fintechs move fast, test fast, and break things. Retail dependency in a digital world – foot traffic decline Bureaucracy over agility – too many layers, approvals, and internal politics for a market that demands speed and bold moves. Bottom line: Western Union didn’t fail because it was bad; it struggled because it was built for a world that no longer exists. The irony?

Viewing 154 - 156 of 2,935 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Retail Sales and Customer Service Associate in Dallas, TX at Buckner Blvd

Part-Time Retail Sales and Customer Service Associate in Los Angeles, CA at Beverly Blvd

Retail Sales and Customer Service Associate in Phoenix

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sinking Ship

Horrible! RUN!

Western Union , it was a great corporation, now a titanic sinking ,

Jobs at Western Union

Western Union reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Western Union

Western Union reviews FAQs