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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,936 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Jan 23, 2017

      Very little scope to grow and top heavy org

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      401k match, comparable salary, bonus

      Cons

      Employee potential not used, Directors project themselves doing high visible work and giving less important ones to the rest, no chance of getting into next level,

      avatar
      Western Union Response
      9y
      Thank you for your sincere input. One of the core principles of the WU Way is that innovation comes from both the top and bottom. We realize that there may be instances you have experienced, which went contrary to this guiding principle, and we are committed to continuing to reinforce the principles of the WU Way at all levels in the organization. Please share your feedback internally as well. We will continue to look for opportunities to improve. Thanks for being on the team, and helping drive WU's continued improvement and success.
      2.0
      Mar 18, 2016

      Lack of Leadership Fortitude and Prioritization

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depending on what area of the organization you are in, you can be part of a great team. Everyone I met was very professional and fostered a strong, inclusive culture.

      Cons

      Lacks strong senior leadership and true merit-based performance structure, although you will hear a lot of talk about both. Organization is built in silos and leadership shifts "top" priorities frequently- meaning successful, on-time delivery of cross-functional team-based projects is very rare. Often the root cause of project failure is antiquated technology and too few technical SMEs to support. Be aware that annual cost-cutting might put your job in jeopardy - no matter how great your contribution to the organization (again, the lack of attention on merit/performance).

      Viewing 187 - 189 of 2,936 Reviews
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      Glassdoor has 3,797 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.