Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 223 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 204 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good salary and esxpections of work" ((in 136 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Lots of layoffs and re" ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 76 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

60% would recommend to a friend

(2,936 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Western Union has an employee rating of 3.5 out of 5 stars, based on 2,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

2.0

Jan 22, 2015

Busy but boring

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunity to work with people from all over the world.

Cons

Little delegation of responsibility. Worked on some interesting projects but upper level managers would then take over the project leaving the "worker bees" with little opportunity for growth and exposure during decision making process. With no opportunity for development, work became boring. Disengagement among employees was the norm.

1.0

Dec 23, 2014

Sad, sad, sad

Customer service

Recommend

CEO approval

Business Outlook

Pros

CEO is a trusting man with good intentions. Unfortunately, his head is being turned by his leadership team that has selfish intentions.

Cons

People making layoff decisions are only concerned about preserving their own jobs, not cutting costs or "laying off" the right people. I watch the wrong people walk out of the door while serious "dead wood" lays around the office.

3.0

Oct 1, 2014

Could be great but too political

Crm

Recommend

CEO approval

Business Outlook

Pros

Good benefits and competitive salary

Cons

So political, all VPs are competing to have the biggest fiefdom. Very little chance for advancement.

Viewing 193 - 195 of 2,936 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate in Phoenix

Retail Sales and Customer Service Associate

Retail Sales and Customer Service Associate in Dallas, TX at Buckner Blvd

Manager, People Analytics & AI

Senior Manager, Corporate Development

Western Union

Western Union reviews

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Reviews by job title

Busy but boring

Sad, sad, sad

Could be great but too political

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