Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 231 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 192 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 169 reviews)); "Good environment and culture" ((in 132 reviews)); "Good salary and esxpections of work" ((in 131 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant downsizing; layoffs without plans" ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 79 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "No training provided or support." ((in 18 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

60% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Jun 26, 2025

Talent Acquisition/Senior Technical Recruiter

Talent acquisition/senior technical recruiter

Recommend

CEO approval

Business Outlook

Pros

Salary is very competitive and mostly on the upper band compared to the other big companies

Cons

Redundancy, Restructure and laying off of employees is always expected

2.0

Jun 25, 2025

Frequent changes in the strategy

Associate manager

Recommend

CEO approval

Business Outlook

Pros

Good colleagues Good salary Strong Technical people

Cons

Culture is not good. Not much employee friendly company. Shares prices ,revenue not growing since long time. Frequent changes in leadership and decision Worst HR's .They will ask you to come office and complete 3 days WFO even if you are on hospital.

4.0

Jun 25, 2025

Good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance is good

Cons

Long Working hours in office

Viewing 196 - 198 of 2,933 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Front Desk Ambassador (Badge Administrator)

Regional Sales Support

Retail Sales and Customer Service Associate in Phoenix

Western Union

Western Union reviews

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Talent Acquisition/Senior Technical Recruiter

Frequent changes in the strategy

Good company

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