Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)
avatar

Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Oct 18, 2016

WUBS-anonymous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

RRSP contribution/matching is good work life balance is decent, good benefits and time off if you've been there long enough compensation if you're on the upper tier

Cons

sr. management/directors vision of WUBS reporting, useless meeting, no action ever taken culture office life is toxic compensation is different for different people in the same role

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Western Union Response
9y
Thanks for your feedback. You’re right about the work-life balance that we have tried to encourage among our employees. Additionally, our flexible benefits program in Canada was also built on the foundation that we are all different and have unique benefit needs. It provides WU employees with a certain amount of flexibility to choose the coverage that best meets the needs of employees and their families. We’d also like to address the “cons” you stated. WUBS has been going through a new journey for the past 1.5 years, developing a new leadership structure, establishing daily huddles on the Toronto floor and bringing in and hiring many highly-trained and professional talent. We realize the Toronto team culture has changed dramatically over the last six months, but many employees have recently expressed positive sentiment toward their future at WU. We believe the culture has improved, and we’re confident our annual employee survey will share these results. We care about our employees and we’re sorry that you left WU. Thanks for being a part of WU for some time. We wish you the best of luck in your future endeavors.
5.0
Oct 17, 2016

Senior Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team of co-workers who are helpful, positive and always ask, "Why?" instead of being complacent.

Cons

Onboarding was a little slower compared to other companies I worked for. For example: I didn't get my work laptop until the 2nd or 3rd day.

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Western Union Response
9y
Thanks for the input! The people we get to work with here are definitely one of the best parts of working at Western Union (WU). Thanks for letting us know about the onboarding delay you experienced. We'll look for ways to ensure a more consistent experience. Having your computer on Day 1 should definitely be the norm. Thanks joining the team!
5.0
Oct 16, 2016

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Great benefits, great leadership, great people. Lots of diversity and opportunity to grow skills

Cons

Need to be a self starter to succeed. If you're not a self starter, this may not be a good fit

avatar
Western Union Response
9y
Thanks for sharing your feedback!
Viewing 2449 - 2451 of 2,941 Reviews

Glassdoor has 3,803 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.