Quantity over quality—executives here can't learn from their own experiences
Pros
Wonderful hardworking martyrs work for this company. Once in a while, we're able to spend the amount of time we need to improve quality of the user experience and really help our customers move money to their loved ones. We have free snacks and drinks in the kitchen. We're often left in peace while our 10 executive fly off for their leadership meetings. If we're not stressed out, we're actually kind to one another and work well together. The workers are pretty good at their jobs.
Cons
Zero work life balance. Overtime is mandatory. In engineering this is even worse; many engineers feel beholden because they have H1B visas and will be sent back to India if they don't perform. The leadership team has produced nothing after 4 years, so they're trying to make up for lost time by pressuring the workers to work harder, when there's nothing left to give. Executive talk about the "customer experience" but they only really care when they can't send money to their families abroad. A sufficient amount of time isn't given to development. People who are terrible at their job stay in key roles. Quality suffers where we should hold the highest care.