Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 218 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good salary and esxpections of work" ((in 136 reviews)); "Good environment and culture" ((in 130 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,940 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Oct 30, 2017

WU.com = good leadership; WU corporate = not so much

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Surprisingly strong business latest at WU.com

Cons

Extremely bureaucratic and slow; lots of uncommitted people pushing work around and blaming each other

Western Union Response

8y

We are thrilled to hear you "Recommend" WU to the community. Thank you for your feedback. We want the WU WAY to help us remove roadblocks for better collaboration and decision making. We strive to hire the best people for the job given the resources we have. We welcome your confidential ideas on how to make WU better for you and all. Email us at Careers@westernunion.com.

1.0

Aug 16, 2017

Vice President

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mission-driven brand; international, diverse workforce, great industry

Cons

Poor senior leadership, undisciplined culture, overly risk averse culture

Western Union Response

8y

Thank you for your feedback. The pros you shared are what drives us to be BETTER! We are sorry to hear you have negatives about your WU experience. We welcome more detailed, confidential feedback, so feel free to email us at careers@westernunion.com. We wish you well in the future!

3.0

Jan 17, 2017

Good global mindset, but very matrixed organization

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

One of the few SF Bay Area companies that really has a global mindset instead of a San Francisco one. The employee mindset reflects that. Committed to helping people get funds in places where no one else can reach.

Cons

While the SF team has a more modern mindset, the rest of the company tends to be more dusty and it bogs down innovation and speed. Very matrixed organization where it takes a lot of people to move a little, thus things get political. Tech platform getting better but hard to move fast.

Western Union Response

9y

Thanks for sharing your feedback. We noticed that you are now a former employee but hope you can still share more details about the "cons" you noted. As a global company, we care about all of our employees. Additionally, we're interested in continuing to drive down bureaucracy wherever there is opportunity. We welcome additional feedback you may want to share internally: careers@westernunion.com.

Viewing 250 - 252 of 2,940 Reviews

Jobs at Western Union

Senior Product Manager – USDPT

Account Development Executive in California

Account Development Executive in California

Western Union

Western Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

WU.com = good leadership; WU corporate = not so much

Vice President

Good global mindset, but very matrixed organization

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