Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)
avatar

Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Oct 8, 2020
Recommend
CEO approval
Business Outlook

Pros

1. Good Tech stack 2. Cab Facility 3. hikes

Cons

1. Late night meetings 2. Promotion

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Western Union Response
5y
Thank you for leaving a review. We are glad you mentioned tech stack and transportation benefits as pros! As we expand our digital offerings globally, we're constantly looking for ways to be more efficient and do our work better than we did before. However, we're disappointed to hear about the cons you experienced. We want all our employees to achieve work-life balance and provide career opportunities equally, based on knowledge, skills, and contributions. We take to heart all feedback we receive from our employees. We highly encourage you to continue sharing your feedback by discussing your experience with your manager or answering our monthly WU Listens survey.
4.0
Oct 6, 2020

Good culture

Recommend
CEO approval
Business Outlook

Pros

Great employee care and mentorship

Cons

Office hierarchy over engineered bad

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Western Union Response
5y
Thank you for taking the time to leave a review. We're glad you mentioned mentorship as a pro as we strive to support the career growth and development of our team members and continue to look out for employees at all levels and departments. However, we're sorry to hear about the con you experienced. We want to promote a culture of collaboration here at Western Union and as we continue to improve our company processes, we will share feedback like yours to help influence positive change.
5.0
Oct 4, 2020

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great environment, good bonus system

Cons

Low salary, not many opportunities

avatar
Western Union Response
5y
Thank you for leaving a review. We're thrilled that you appreciated the work environment and bonus system while you were with Western Union. We strive to foster an environment where employees are fulfilled in their work and are taken care of well through our Global Total Rewards program. However, we're sorry to hear about your experience with compensation and career growth. We do our best to provide competitive compensation packages based on annually reviewed salary market surveys and analysis and allocate opportunities equally based on contributions, skills, and experience. We appreciate feedback from both current and former employees and we will be sure to share it with the appropriate teams to continue driving positive change in the company.
Viewing 2560 - 2562 of 2,941 Reviews

Glassdoor has 3,803 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.