Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 211 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 181 reviews)); "Good salary and esxpections of work" ((in 133 reviews)); "Good environment and culture" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 90 reviews)); "Poor Leadership and path on the direction for the future" ((in 78 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 24 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Aug 15, 2020

Good company

Banking clerk

Recommend

CEO approval

Business Outlook

Pros

Stable, clear, good healthcare, friendly company

Cons

Hard to move up the career path

Western Union Response

5y

Thank you for your review. We love the pros you mentioned, like medical insurance and company culture! However, we're disappointed to hear your feedback on career growth as we strive to provide opportunities fairly based on knowledge, skills, and abilities. We take to heart all feedback from our former and current employees, and we will make sure to share your feedback with the appropriate teams as we continue to drive for positive change in the organization.

5.0

Aug 12, 2020

Great Organisation to work with

Senior it analyst

Recommend

CEO approval

Business Outlook

Pros

great location, awesome work culture, good work-life balance, freedom to speak freedom to work, people work here like a family, Company's future is good

Cons

Promotion will be given only if there is an open position on higher level

Western Union Response

5y

Thank you for 10+ years with Western Union! We're glad that you're having such a positive experience, and we're thrilled to hear all the amazing pros you mentioned, like our company culture and work-life balance. We're sorry to hear about the con you experienced regarding promotion as we strive to provide opportunities based on knowledge, skills, and abilities. We take to heart all feedback we receive, and as a current employee, we highly encourage you to discuss your experience with your manager, share your thoughts in our monthly WU Listens survey, or email us confidentially at careers@westernunion.com.

5.0

Aug 11, 2020

Best Company I worked

Solutions architect

Recommend

CEO approval

Business Outlook

Pros

HR policies, Management, work environment, open to talk anything( knowledge, ideas etc.,), flexibility and many more....

Cons

As per my view, 0.

Western Union Response

5y

No cons?! This is what we love to hear! #WOOTWU We're proud to take great care of our employees and their families with our Global Total Rewards program, and so we're thrilled to hear of all the pros you mentioned. Thank you for leaving such a positive review, and we hope you continue to have a great experience as a Western Union employee!

Viewing 2581 - 2583 of 2,941 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Manager, T&E and Accounts Payable

Product Manager, Compliance Systems & Analytics

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Western Union

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