Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)
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Devin McGranahan

54% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Feb 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Nice team, aims to provide a good service

Cons

Company is constantly changing rules and guidelines, the systems were constantly failing which makes it really hard for us to provide good customer service

5.0
Feb 12, 2015
Recommend
CEO approval
Business Outlook

Pros

I worked there alongside people who had worked for Symantec and Paypal-- they were highly competent. The office was a great workspace--right next to the water and very open. People were friendly, and the there was a lot of collaboration.

Cons

Because the digital engineering office was so new, there was a lot of disorganization during big projects. Also, because a majority of the workers are contractors, people were not always as invested in their work and projects.

1.0
Feb 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Colleagues were great, perks were excellent, location was wonderful. Compensation was good. Work and life balance.

Cons

Lack of direction from management. Reorganization in every where, every year. The CEO who came from Europe, has no strategy but laying off people to keep balance on the book. Shame on him.

Viewing 2662 - 2664 of 2,934 Reviews

Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.