Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 215 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 202 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 166 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 101 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 90 reviews)); "Poor Leadership and path on the direction for the future" ((in 73 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,939 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,939 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

1.0

Jan 26, 2015

Great People; Terrible Management

Senior it manager

Recommend

CEO approval

Business Outlook

Pros

Great People and great middle management

Cons

projects never go anywhere because of constant changes in staff, leadership. company in constant flux

3.0

Jan 15, 2015

Working at Western Union has been a stressful rollercoaster ride!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are many opportunities to move into new lines of work. Management rarely discourages you to take advantage of other opportunities within another department. The company is global which opens many doors if looking to relocate. Benefits are decent including work from home options in various departments.

Cons

Very stressful and unorganized environment. Many changes and restructuring to staff on a regular bases. There is very low moral within the company.

2.0

Nov 4, 2014

Little opportunity for professional growth; disconnect between senior management and workforce

It manager

Recommend

CEO approval

Business Outlook

Pros

My immediate team is high performing, strong work ethic, great working relationships and collaboration. Benefits are generally very good, great vacation and salaries seem to be higher than average.

Cons

Western Union have slow or little innovation. It is extremely difficult to get any funding or investment in technology upgrades or product investment. There is a culture of layoffs and cutting costs to make earnings numbers. At least a couple of major layoffs every year for the past few years. There are silos between groups/teams, even in same departments. Very difficult to troubleshoot system problems between various IT teams. Lots of bureaucracy.

Viewing 265 - 267 of 2,939 Reviews

Jobs at Western Union

Manager, T&E and Accounts Payable

Retail Sales and Customer Service Associate in Phoenix

Product Manager, Compliance Systems & Analytics

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Western Union

Western Union reviews

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Great People; Terrible Management

Working at Western Union has been a stressful rollercoaster ride!

Little opportunity for professional growth; disconnect between senior management and workforce

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