Western Union reviews

3.5

60% would recommend to a friend

(2,937 total reviews)
avatar

Devin McGranahan

54% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,937 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Mar 11, 2019

Sr. Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Company culture, lots of internal training tools, and with the right attitude a lot of freedom to define your own goals.

Cons

Large and sometimes slow to reach decisions due to many people involved in decision making.

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Western Union Response
7y
We're thrilled to hear that you enjoy our company culture here at WU, with so many pros! We want our employees to have balanced and fulfilling careers on our team so we will share this feedback with relevant teams as we continue to drive positive change across the company.
4.0
Mar 10, 2019

Skilled employees but poor IT infrastructure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly working evironment and professional colleagues

Cons

Outdated IT infrastructure hurts efficiency improvement opportunities

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Western Union Response
7y
Thank you for your review! We appreciate your insight and are happy to see you'd recommend WU as an employer.
4.0
Mar 4, 2019

AP Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits Committees ASO Tuition Team buildings Transportation.

Cons

Growth Salary Adherence to schedule (You will frequently stay late)

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Western Union Response
7y
We are happy to see that you've listed many pros, including our transportation assistance. We are proud to be able to offer our employees benefits like this as a thank you for their hard work. We are disappointed to hear of your comments regarding career growth at WU. We care deeply about each member of our WU family and work hard to create opportunities for education and professional growth. We appreciate you taking the time to share detailed feedback, and we will share this with the appropriate teams.
Viewing 2680 - 2682 of 2,937 Reviews

Glassdoor has 3,798 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.