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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,933 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Dec 6, 2014

      Good company

      Tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, benefits,vacation, 401 k pension ,excellent bonus

      Cons

      Hours, management, distance,location,hard to be off

      3.0
      Dec 1, 2014

      Driven by short-term strategy to satisfy shareholders rather than focusing on long term sustainable success

      Talent management manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, however a lot have left, used to feel like a family and there used to be lots of opportunity. They give people good opportunities to learn and grow, move abroad etc. Not scared to make bold changes.

      Cons

      Decisions are made, you get part of the way to making it happen and then the landscape changes. No long term goal, just satisfying the shareholders from quarter to quarter. Significant change to regions, leadership, with short-term pressure.

      2.0
      Nov 20, 2014

      A Spoiled Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dynamic, interesting and complex work, multinational environment. Unique customer reach.

      Cons

      Very "Top-heavy" - too much VPs, Directors and Senior Managers. Too spoiled by the good margins and practically unable to drive change. Not that there are no changes, just the opposite - but they are shallow and doesn't position the company for the future. Spending a lot of money for acquisitions and new fancy ideas that after that simply fail and are folded down. Hiring easy, firing even easier - and this doesn't create a feeling for security and possibility for career development.

      Viewing 2683 - 2685 of 2,933 Reviews
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      Glassdoor has 3,794 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.