Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 223 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 204 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good salary and esxpections of work" ((in 136 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Lots of layoffs and re" ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 76 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

60% would recommend to a friend

(2,936 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,936 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Feb 8, 2019

AML Compliance Analyst

Aml compliance analyst

Recommend

CEO approval

Business Outlook

Pros

benefits salary environment values all, it is a great company.

Cons

the process of internal position is a little bit weird.

Western Union Response

7y

We're happy to hear of the pros you have listed! There is no greater compliment than knowing our employees would recommend us as an employer. #WUWin If you'd like to share more information confidentially about how we can improve, please reach out to us at careers@westernunion.com.

4.0

Jan 30, 2019

Good place to start, limited room for learning

Associate

Recommend

CEO approval

Business Outlook

Pros

Good introduction to a corporate workplace

Cons

Limited room for learning. Human Factors and needs often downplayed.

Western Union Response

7y

Thank you for taking the opportunity to provide feedback. We value our employees and strive to promote their career growth and development. We will keep your comments in mind as we continue to explore opportunities to help our team succeed.

5.0

Jan 2, 2019

Unwavering commitment to serve global customer base

Senior auditor

Recommend

CEO approval

Business Outlook

Pros

Dedication, customer focused, game changer.

Cons

Large, complex, but great to work.

Western Union Response

7y

Thank you for your 3+ years of service on our team! We're grateful to have your recommendation as an employer and appreciate the time you have taken to leave a review.

Viewing 2686 - 2688 of 2,936 Reviews

Jobs at Western Union

Regional Sales Support

Retail Sales and Customer Service Associate in Phoenix

Product Manager, Compliance Systems & Analytics

Manager, T&E and Accounts Payable

Western Union

Western Union reviews

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AML Compliance Analyst

Good place to start, limited room for learning

Unwavering commitment to serve global customer base

Jobs at Western Union

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