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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,933 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Aug 17, 2014

      Cost Over Quality

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Multicultural work environment and flexible work hours.

      Cons

      Seniority plays an important part in daily operations. No clear path of professional development.

      4.0
      Aug 15, 2014

      Decent employer trying to merge three company cultures in the last few years. Doing a good job generally.

      Technical
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance. Great people to work with. While not that innovative, it has solid knowledge of its field, and can produce new products. Good offices in nice buildings with great commuting connections. Good modern benefits. Not an employer who forces or condones too much overtime.

      Cons

      Too much process. Too much management, too many layers. Could produce many better projects with better leadership in place. Sometimes the company doesn't understand the import of its decisions, and it should listen to the ground level more.

      4.0
      Aug 13, 2014

      Generous compensation, challenging environment.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and compensation, treated fairly by management, has money to spend on technology.

      Cons

      Like any big organization, fellow talent can be a crap shoot. There are some talented folks and also some untalented folks, including in positions of authority.

      Viewing 2716 - 2718 of 2,933 Reviews
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      Glassdoor has 3,794 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.