Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 222 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 203 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 129 reviews)); "Good environment and culture" ((in 123 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 83 reviews)); "Poor Leadership and path on the direction for the future" ((in 72 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 66 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,934 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Apr 5, 2018

Global Agent Life-Cycle Management

Agent database administrator

Recommend

CEO approval

Business Outlook

Pros

The possibility to learn from other teams is there for you to take advantage of. The work environment is great and invites you to stay. Even if your position is not compliance related, all WU employees are required to have a certain level of knowledge regarding compliance policies which is a nice feature to your resume.

Cons

Growth opportunities are there; however, hiring processes are most of the times biased, and moving to another position might take a while for some people to happen (even years). Once you get a promotion, the transition to your new role could be certainly cumbersome depending on the business unit you are moving to.

Western Union Response

7y

Thank you for taking the time to share about your experience as an agent database administrator. We're glad that you appreciate our company culture and opportunities for growth and learning. We assure you that we strive to provide opportunities fairly, based on knowledge, skills, ability, and contributions. If you have more details to confidentially share about your experience, we encourage you to email us: careers@westernunion.com.

3.0

Mar 21, 2018

AML Compliance Analyst

Aml compliance analyst

Recommend

CEO approval

Business Outlook

Pros

Few. Free coffee and tea, fruit. Although they pay quite well. That's about it.

Cons

Poor career progression prospects. Cliquey atmosphere.

Western Union Response

7y

Thank you for leaving a review. We take the feedback we receive to heart. We definitely agree that our employees are some of the best resources for finding solutions and creating new ideas. We encourage all of our employees to share their thoughts internally in order to help us continue to Move Money for the Better.

4.0

Mar 20, 2018

Good Compnay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

flexible competitive salary Lively team culture

Cons

shrinking profits Bad offices Little market presence

Western Union Response

7y

We love to see our company culture and compensation as your pros! Thanks for sharing.

Viewing 2725 - 2727 of 2,934 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Retail Sales and Customer Service Associate in Dallas, TX at Buckner Blvd

Regional Sales Support

Retail Sales and Customer Service Associate in Phoenix

Western Union

Western Union reviews

Company ratings over time

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Reviews by job title

Global Agent Life-Cycle Management

AML Compliance Analyst

Good Compnay

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