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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,933 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Feb 26, 2018

      Marketing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Open & transparent culture, organization is very cautious about retaining its best talent. Teams are very friendly and open to help. Chilled out atmosphere to work. It is commendable how WU is working with communities and helping underprivileged societies. Finally, the positive change is happening throughout the organization (hopefully its positive with all ebb and flow) at the moment which is going to restore disrupted business model of WU.

      Cons

      There is nothing called employee training or development program. These are initiatives taken by HRs but role of HRs in different offices is almost none. Organization seems to be not believing in employee educational assistance programs or mentor ship programs. Its like you want to keep a resource but do not want it to grow. It can be seen from top to bottom so many people sitting on the same place for so many years doing the same thing.

      avatar
      Western Union Response
      7y
      Thank you for taking the time to write a review. We're glad to see you've enjoyed our company culture and our efforts in giving back to the community. In regards to your comments on training and education, we assure you that we support the professional development of our team. As part of our Global Total Rewards program, we offer world-class training and skills development, as well as tuition reimbursement.
      1.0
      Feb 23, 2018

      account manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good work-life balance no pros other than the 1st item

      Cons

      too much bureaucracy no delegation/information to team members from management too low salary comparing to market

      avatar
      Western Union Response
      7y
      Thank you for sharing your feedback; we read each and every review. We understand the impact that management has on employee experience. In regards to your comments about compensation, we strive to pay competitively, based on annually reviewed market survey and analysis.
      5.0
      Feb 15, 2018

      HR Analyst

      Human resources analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits Package, Work-Life Balance, Flexibility and Work Environment. WU is a great place to work

      Cons

      Not at the moment everything has been great!

      avatar
      Western Union Response
      7y
      WU-hoo! We love to hear about positive experiences like yours. Thank you for sharing! #WUfortheWIN
      Viewing 2734 - 2736 of 2,933 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,794 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.