Western Union reviews

3.5

60% would recommend to a friend

(2,933 total reviews)
avatar

Devin McGranahan

54% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Oct 20, 2017

Company

Recommend
CEO approval
Business Outlook

Pros

International company, working cross borders, international colleagues

Cons

Low carrier opportunities, low motivation, teamwork.

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Western Union Response
8y
Thank you for sharing your feedback. Western Union is truly a global company and we agree, our employees worldwide are amazing! We would like to hear more about how to improve motivation, empowerment, and teamwork for employees. Maybe we can change your "Doesn't Recommend" one day! Please email us confidentially and we will share your feedback. Careers@westernunion.com.
3.0
Oct 16, 2017

Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits and flexible working.

Cons

Challenging to cut through the red tape. Executives need to provide better direction.

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Western Union Response
8y
Thank you for your pros and cons about WU. We have a great benefits program for our employees and their families! We hope that our WU WAY model will make it easier to address roadblocks and get better work done. If you would like to share additional confidential feedback on how we can improve, please email careers@westernunion.com
5.0
Oct 15, 2017

Good People Good Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee friendly policies. Good learning curve w.r.t a Fintech company. Great Legacy. Widest market reach. Huge technology stack. Good team structure.

Cons

Pretty late adoption of newer Technologies. Limited product portfolio. Underutilised potential. Old fashioned mindset. Customer Satisfaction. Not much interested in exploring newer opportunities.

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Western Union Response
8y
Thank you for your thoughtful feedback. WU strives to make sure our employees have what they need to be innovative and move our technologies and business forward. You are welcome to share more detailed feedback, so we can improve. Please email careers@westernunion.com.
Viewing 2755 - 2757 of 2,933 Reviews

Glassdoor has 3,794 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.