Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,933 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Sep 27, 2017

      Stable job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Great schedules Private helth insurance Transportation Personal days In home doctor

      Cons

      Low salary Terrible traffic to get there Depeding of the daprtment your work there is no opportunity to grow

      avatar
      Western Union Response
      8y
      We appreciate you taking the time to share both pros and cons with our community. We are thrilled you have so many WU pros, yay!! On salaries, we examine pay structures on an annual basis, and are revised/adjusted where appropriate, to reflect market conditions. We care about our employees, so feel free to share detailed and confidential information about your experience by emailing us careers@westernunion.com.
      4.0
      Sep 27, 2017

      Moving the WU WAY !!!

      Senior associate solution engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better environment, Good mentors, Enthusiastic environment to be in

      Cons

      Trying to find them !!!

      avatar
      Western Union Response
      8y
      Wow, a review with the WU WAY! Yay! Thanks for sharing. We hope you continue to help us drive the cultural changes to make the WU WAY the BETTER way to improve the way we work, deliver a BETTER customer experience and drive growth!
      4.0
      Sep 22, 2017

      Business Analyst

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great place to start career - A lot of possibilities to move internally vertically and horizontally - Many different departments - possibilities to change direction - A lot of very talented people, good environment - OK pay - International employees - many opportunities to meet people with different backgrounds - Improved feedback system, required to receive feedback/set up goals at least every quarter (much better than every half)

      Cons

      - Lack of direction, major initiatives are not aligned with each other - Constant transformation, every year there is a new super project, ex. WU Way, Transformation Office, etc - Internal trainings are more oriented to people managers and individuals contributors at the same level might be overlooked - IT is mostly outsourced and the quality is quite lacking. Although, lack of investment might be related to just established India ROC

      avatar
      Western Union Response
      8y
      We want to thank you so much for providing such thoughtful and useful feedback for the WU community on Glassdoor! We will share these detailed insights with the various teams to help influence smart improvements for a BETTER WU experience. We wish you best in your career!
      Viewing 2761 - 2763 of 2,933 Reviews
      Related searches: Western Union jobs | Western Union salaries | Western Union benefits | Western Union interviews
      ReviewsWestern Union reviews

      Glassdoor has 3,794 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.