Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)
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Devin McGranahan

54% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Apr 9, 2017

Finance analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

International experience, good opportunities to grow up.

Cons

very long process to changes functions if needed.

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Western Union Response
9y
Thanks for your review. The company is going through changes and rapid digitization, but we are interested in continuing to drive down bureaucracy wherever there is opportunity. We noticed that you're a former employee. We wish you success in your future endeavors.
4.0
Apr 7, 2017

good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice work environment, a lot of training and learning possibilities, benefits

Cons

rigide system, slow decision making and hard time to cope with fastly evolving events

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Western Union Response
9y
Thanks for sharing your feedback.
3.0
Mar 29, 2017

Fraud Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Salary, benefits and environment.

Cons

The operation has many changes due to lack of experienced managers

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Western Union Response
9y
Thanks for the review. At WU, we established leadership development programs (e.g. WU Lead and Leadership in Action) across the company and we hope to continue to reduce negative experiences employees have with managers. If you would like to share more details, please email us: careers@westernunion.com . Thanks again.
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Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.