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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      59% would recommend to a friend

      (2,933 total reviews)
      avatar

      Devin McGranahan

      53% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      4.0
      Mar 7, 2013

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people who work for Western Union are bright, dedicated and truly care about the company. They are willing to share information and work as a team to better the company. Western Union provided great work/life balance and flexibility and cares about its employees.

      Cons

      Constant change where the company cannot keep up with itself. Senior management changes major initiatives each year and employee confidence diminishes. It seems investments are not made where they are needed for the company to grow.

      4.0
      Mar 5, 2013

      Interesting place to work and good work/life balance

      Compliance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Growing and changing company - Good compensation and benefits - Easy to move around internally - Strong internal marketing department that keeps employees informed

      Cons

      - Recent layoffs make employees feel insecure about jobs - People can get lost in the size of the company - Compliance department is still trying to get its footing

      4.0
      Mar 2, 2013

      Good company, competitive salary, comfortable work environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Competitive salary and benefits - Work life balance - People have quite good work attitude, they are willing to support you if that is what in their job scope. Whether they know how to do it or not is another matter. Overall professional work environment at least from here outside the US, heard it is totally different creature in the US. - If you are in the right markets, you can basically retire here.

      Cons

      - zero career advancement. With except for some roles in high visible markets - Current CEO seems lost with quarterly almost monthly reorganization and management reshuffling, which many times just undo previous changes. - basically suffering from one product company, the management tried to expand to other new areas but difficult as the cash cow person to person remittance is just too huge and successful for everybody to feel sense of survival. - things will go very slow if you are not in priority market. Well, if you like staying under radar. Until next cost cuts that is.

      Viewing 2839 - 2841 of 2,933 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.