Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 231 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 196 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 178 reviews)); "Good salary and esxpections of work" ((in 131 reviews)); "Good environment and culture" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 90 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

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Western Union

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jun 25, 2016

FX

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

easy work for money, and ability to relocate

Cons

poor structure and both in terms of management and as a whole

2.0

Jun 17, 2016

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Great life-work balance. There are some great people to work with specially in US and other regions.

Cons

Poor leadership, favoritism in all areas. Salaries are not balanced between areas and annual increases are very poor. Some of the management team lack people and management skills. High rotation due to poor management. I saw managers who did not treat people with respect. A shame because WU could be a great place to work. People talk a lot about values but don't really put them into practice. People are afraid of retaliation.

3.0

May 18, 2016

Ok from time to time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Diversity, good colleagues, good environment, normal benefits and so-so leaders.

Cons

Pressure if there are too much calls,

Viewing 2839 - 2841 of 2,934 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Regional Sales Support

Front Desk Ambassador (Badge Administrator)

Retail Sales and Customer Service Associate in Phoenix