Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Aug 12, 2025

Challenging

Recommend
CEO approval
Business Outlook

Pros

Trying to navigate amidst challenging immigration policies.

Cons

Declining stock price and morale.

3.0
Aug 4, 2025

Chaotic

Recommend
CEO approval
Business Outlook

Pros

Working with people from all over the globe

Cons

Processes (lack of), poor morale, and siloed work

2.0
Nov 4, 2024
Recommend
CEO approval
Business Outlook

Pros

An iconic company with over 170 years in communications and money transfers. Offers a necessary service to most of the world that their customers depend on every day.

Cons

The Executive Team doesn't communicate well and exacerbates the separation between them and the rest of the company. CEO is a micromanager who cares more about occupying a building than employee comfort or needs. Not a lot of room for opportunity at the company and "merit" increases haven't kept up with cost of living for years.

Viewing 283 - 285 of 2,941 Reviews

Glassdoor has 3,803 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.