Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 219 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 193 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 174 reviews)); "Good environment and culture" ((in 127 reviews)); "Good salary and esxpections of work" ((in 125 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 89 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

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Western Union

Western Union reviews

3.5

59% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

53% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Feb 13, 2013

Good learning experience, rocky times for the company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fortune 500 experience in Denver Easy to move within company

Cons

Layoffs are frequent and this leads to low employee morale Frustratingly slow to make decisions or take action Culture becoming increasingly artificial

2.0

Feb 9, 2013

Former Project Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good salary and benefits. Flexible work schedule with opportunites to work from home. Very good mid-level management. Nice office and cafeteria on site.

Cons

Always reorganizing, outsourcing and sending jobs off shore. Upper management concentrates on customer satisfaction and has forgotten about employee satisfaction. Moral is very bad. There is a strong fear that the goal is to phase out Denver office and move to LA and NY and leave a small operations office in Denver.

3.0

Feb 4, 2013

Many good people, weak direction from senior leadership

Director

Recommend

CEO approval

Business Outlook

Pros

Pockets of really good folks, currently has solid revenue. Very nice campus in Englewood. Some really sharp technology (some not). Decent Pay

Cons

Lack of solid vision. Good slogans but disjointed action. Many changes recently so we seem to be in a perpetual "this could be the year" state. Overly dependant on some antiquated technology and practices.

Viewing 2848 - 2850 of 2,933 Reviews

Jobs at Western Union

Regional Sales Support

Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate

Front Desk Ambassador (Badge Administrator)