Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 220 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 180 reviews)); "Good salary and esxpections of work" ((in 132 reviews)); "Good environment and culture" ((in 128 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 82 reviews)); "Poor Leadership and path on the direction for the future" ((in 76 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 23 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

60% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

3.0

Sep 14, 2015

Operations Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Multicultural environment, good career development opportunities. Financially very successful and stable.

Cons

Too bureaucratic environment, too much compliance driven. The company continues to struggle with innovation and has been a one trick pony for too long. Frequent reorganizations mean a lot of uncertainty among employees.

3.0

Sep 2, 2015

Good bunch of people but tough environment

Key account manager

Recommend

CEO approval

Business Outlook

Pros

They tend to hire young, enthusiastic salespeople meaning that there is normally a good atmosphere in the office and a pretty good social scene

Cons

Senior management constantly talking about long-termism, managers on the ground only interested in a quick win and making the monthly number

4.0

Aug 17, 2015

Commercial Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Benefits, International exposure, global company

Cons

Slow decision-making, should be more transparent and uniform... all decisions. Decisions are made according to personal way...

Viewing 2866 - 2868 of 2,933 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Regional Sales Support

Front Desk Ambassador (Badge Administrator)

Senior Sales Operations Specialist

Western Union

Western Union reviews

Company ratings over time

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Reviews by job title

Operations Manager

Good bunch of people but tough environment

Commercial Manager

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