Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

57% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 223 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 165 reviews)); "Good environment and culture" ((in 131 reviews)); "Pay is good and competitive" ((in 94 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 87 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What Western Union locations have received the highest employee ratings?

Sunrise , Houston , Dallas , Montvale , Austin

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Western Union

Western Union reviews

3.4

57% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

50% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Aug 27, 2013

Stay away from IT

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good salary, flexible hours, nice people to work with directly.

Cons

Company is on a disastrous path - so many people in IT who really know things and who perform the actual work are being let go in favor of "freshie" consultants, who will receive minimal training - in many cases a large group is being replaced by a few people. This is the work of senior management, especially the CIO, and they are so disconnected from the actual work, they think this is a great idea. Literally everyone doing the actual work knows this is a huge disaster in the making. We have said as much on company surveys, but like the captain of the Titanic, the executives are committed to steering the ship towards the iceberg. In the end they will be dispatched, but irreperable harm will be done to the company.

5.0

Aug 22, 2013

Best Employer

Product head

Recommend

CEO approval

Business Outlook

Pros

Flexibility, open to new ideas, lot of international exposure

Cons

lot of processes to follow may become hindrance sometimes. overall processes are good

3.0

Aug 9, 2013

Good work-life balance, poor employee/development job progression prospects - unless you are in sales

Operations support

Recommend

CEO approval

Business Outlook

Pros

Good work-life balance. The employees are a pleasure to work with and, in general, are knowledgeable in their respective fields.

Cons

Little to no job progression/advancement prospects (unless you are in with the right people). Jobs which would be best filled internally are filled by external candidates. Too much bureaucracy and red tape - all decisions need excessive, multiple sign off so nothing ever gets done. Everything seems to need sign-off from the USA - even if the country of impact is in Europe/elsewhere. You end up feeling that this need to jump through multiple hoops is only for the benefit of keeping US VPs/AVPs in a job. Cost cutting and budget restrictions mean 'back office/support' teams are under-resourced, but there is always enough money to take on new frontline sales staff without thinking about how the additional sales will be supported. General morale is poor.

Viewing 2893 - 2895 of 2,933 Reviews

Jobs at Western Union

Product Manager, Compliance Systems & Analytics

Personalization & Engagement Product Manager

Regional Sales Support

Senior Sales Operations Specialist

Senior Manager, Product Management