Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

56% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 218 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 174 reviews)); "Good environment and culture" ((in 131 reviews)); "Good salary and esxpections of work" ((in 129 reviews))

What are the cons of working at Western Union according to real employee reviews?

"constant layoffs ." ((in 89 reviews)); "Poor Leadership and path on the direction for the future" ((in 78 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What Western Union locations have received the highest employee ratings?

Sunrise , Houston , Dallas , Montvale , Austin

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Western Union

Western Union reviews

3.4

56% would recommend to a friend

(2,932 total reviews)

Devin McGranahan

49% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

3.0

Senior management

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jan 27, 2011

Generally good place to work, but lots of change going on

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

*Good benefits *Competitive Salaries *Flexible work schedules *Good training opportunities Most people are friendly and willing to help. Good employee reward program.

Cons

*Company moves slowly *New ideas are generally rejected unless they come from the top Too many chiefs, not enough workers. Lots of directors/VPs with no direct reports.

3.0

Dec 26, 2010

It is a harmless place to work

Compliance manager

Recommend

CEO approval

Business Outlook

Pros

New CEO Hikmet promises a return to productivity and efficiency after a consulted said workers were on the lazy side. Looking forward to opportunities that may come from restructuring in 2011.

Cons

Most of our business is overseas. Huge satellite location being formed in Lithuania. Most employees guess that that Denver campus will become a skeleton in 3 years.

2.0

Dec 21, 2010

It was an experience!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Had liberal vacation time and sick days

Cons

Gross lack of communication between subordinates and management.

Viewing 2911 - 2913 of 2,932 Reviews

Jobs at Western Union

Product Manager, Compliance Systems & Analytics

Personalization & Engagement Product Manager

Regional Sales Support

Partner Service Manager

Senior Manager, Product Management